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RETURN POLICY:

HomeBiogas is dedicated to customer satisfaction. If you are not satisfied with your purchase, we will be happy to assist you.

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1. Cancellation, before shipping: HomeBiogas provides a refund for the system and shipping, minus a 5% transfer fee.
2. Cancellation, within first 30 days after shipping: refund on HomeBiogas cost only, minus a 5% transfer fee.
3. Shipping fees for returning system are the responsibility of the customer.
4. No refunds will be issued after more than 30 days from delivery.

For full refunds, all returns must be within 30 days from shipping. To be eligible for a refund, your item must be unused, free from dirt, dust, or damage, and in the same package and condition that you received it. If your return passes our inspection, you may receive an exchange, credit, or a refund. Please include a note with your return stating your order number, the reason for the return, and if you prefer a refund, exchange, or credit.

FOR RETURNS:

us at [ protected] with your full name and tracking number if possible.

REFUNDS

Once your return is received and inspected, we will send you an to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

Contact us to discuss your requirements of anaerobic digester wastewater treatment. Our experienced sales team can help you identify the options that best suit your needs.

If you are approved, then your refund, exchange, or store credit will be processed. For refunds, a credit will automatically be applied to your credit card or original method of payment within 2-5 business days. We do offer exchanges within the us, but we don&#;t offer any exchanges for international orders.

LATE OR MISSING REFUNDS

If you haven&#;t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you&#;ve done all of this and you still have not received your refund yet, please contact us at [ protected]

Anaergia owns and operates some of the plants we build, and we also operate plants that are owned by our customers. Several of our projects are described in the Reference Facilities section of this website.

Over the past few years, we have commissioned six new build-own-operate facilities, and we have six more facilities under construction that are expected to come online in the coming months.

In addition, we have more than 230 reference facilities&#;plants for which we have provided design, engineering, and our proprietary technologies&#;across 17 countries in four continents.

Our ten locations worldwide, including two factories, allow us to provide prompt and reliable local service support.

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